1.
Monroy Ceseña MA, Urcádiz Cázares FJ, Ruiz Ceseña FI. Quality in service and customer satisfaction: Review of scientific literature in hotels – Case studies in the hotel industry. business [Internet]. 2026 Jul. 31 [cited 2026 Oct. 27];17(2). Available from: https://revistas.up.edu.pe/business/article/view/2893