Journal of Business, Universidad del Pacífico (Lima, Peru) 2018-12-13T06:51:31+00:00 Luis Camilo Ortigueira Sánchez Open Journal Systems <p>Journal of Business of the Universidad del Pacífico (Lima, Peru) is a biannual academic journal published by Universidad del Pacífico Business School. Our main goal is to disseminate theoretical and applied research supported with a solid theoretical framework. The journal is oriented to a sustainable development through an outstanding effort of disseminating scientific knowledge with high quality and impact. Journal of Business publish Peer-reviewed articles. Among its main lines of publication are the following: management, leadership, entrepreneurship, innovation, social responsibility and business ethics.</p> Editorial 2018-12-01T00:03:08+00:00 Luis Camilo Ortigueira-Sánchez <p>Editorial</p> 2018-11-22T16:35:56+00:00 ##submission.copyrightStatement## Open perseverance: the sensemaking narrative of startup entrepreneurs 2018-12-01T00:03:09+00:00 Fran Morente Xavier Ferràs <p>The irruption of startups and entrepreneurs has transformed the economic landscape. Entrepreneurs propose innovative business models that must progressively respond to the viability triad, the complex and uncertain process by which an idea becomes a product. Based on the theoretical and practical contributions of Dervin's sensemaking methodology, the objective of this study is to understand the narrative of entrepreneurs in their creation of meaning, identify the uncertainties, identify the practices used to address these uncertainties, and thus obtain a deep knowledge of the sensemaking mechanisms. The results of 43 interviews with entrepreneurs are presented in the form of a narrative composed of four stages and three major gaps, illustrating the practical ways in which entrepreneurs overcome uncertainty and create metastable sense.</p> 2018-11-22T16:56:37+00:00 ##submission.copyrightStatement## Relationship between organizational culture and performance among German multinational companies in Mexico 2018-12-01T00:18:06+00:00 Kathrin Oberföll Maria Elena Camarena Adame Maria Luisa Saavedra García <p>The objective of this research is to determine if there is a relationship between organizational culture and organizational performance in German multinational companies operating in Mexico. To this end, we use a multiple case study, analyzing five German multinational autoparts companies with operations in Mexico, applying a questionnaire to executives at each of the five companies and to 232 employees at one of them. Our main finding is that there is a significant relationship between organizational culture variables and organizational performance variables, such as turnover, job satisfaction, satisfaction with the company, and sales. The study illustrates the importance of promoting human resources policies aimed at increasing employee satisfaction, and studies should be carried out to identify the triggers of satisfaction with greater precision, which may improve the performance of this type of company. The main limitation of this work is that as a case study, the results cannot be generalized;&nbsp; however, very few previous studies have attempted to establish the relationship between culture and performance in the Mexican context, so this study constitutes a milestone for knowledge in this area.</p> 2018-11-22T00:00:00+00:00 ##submission.copyrightStatement## Sociometric Study of Intragroup Relations in a Work Group 2018-12-01T00:03:13+00:00 Gelmar García Vidal Laritza Guzmán Vilar Reyner Francisco Pérez Campdesuñer Betty Alexandra Rivera Rivera <p>The aim of this study is to explore intragroup relations in retail. The article conduct a sociometric analysis that takes into account labor and affective criteria, using the probability theory method and the UCINET program. In so doing the paper observe that the group, despite having been formally established for more than five years, does not display any solid indicators of high cohesion. The article observe that formal authority and informal leadership do not coincide and that there are two group factions in both criteria, which supports the finding of low cohesion. But despite these deficiencies in terms of cohesion, paper do not find any completely ignored or solitary individuals; as such, the group has established relations that can be improved. To this end, group cohesion should be promoted through a work design that facilitates interaction between individuals and rewards group results, all of which will serve to enhance the performance of this group.</p> 2018-11-22T18:03:29+00:00 ##submission.copyrightStatement## Effects of innovation on the growth of ecuadorian firms: a quantile analysis 2018-12-13T06:51:31+00:00 Luis Enrique Simbaña-Taipe David Rodeiro-Pazos María Jesús Rodríguez-Gulías Sara Fernández-López <p>This paper analyzes the relationship between firms’ innovation and growth measured by sales and labor productivity in Ecuador. The literature on this topic has focused mainly on developed countries. We apply panel data quantile regressions to analyze a sample of 99,872 private limited company and public limited company for the period 2000-2013. Quantile regression allows us to avoid conventional analysis through the study of the average impact for the average company, which can lead to the discovery of phenomena underlying relationships. The results show that firm innovation has a negative on productivity growth. In contrast, there is a positive relationship between innovation and sales growth for firms in some quantiles. These results lead us to establish a series of recommendations aimed at public policy decision-makers. In particular, the support of government entities is important for a company's R&amp;D activities, which contribute to generating profitable intangible assets. This support can be through advice, subsidies, or tax benefits, among others. At the country level, government effort to protect intangible assets is also important, promoting competitive advantages for those companies that actually invest or buy such assets.</p> 2018-11-30T23:34:19+00:00 ##submission.copyrightStatement## Information management as a determinant of success in knowledge management systems 2018-12-01T00:03:17+00:00 Vidalina De Freitas Guillermo Yáber <p>Universities, to achieve success and stay competitive, must refine their processes by way of new methods and technologies to enable development and transfer the knowledge they create, utilizing valuable knowledge more productively in academic and learning services; in the management of research projects, community activities, and the student life cycle; and in institutional development, support and administration. An efficient knowledge management system (KMS) is an important strategy for helping universities to achieve sustainable competitive advantages. However, many have embarked upon the KM process without knowing what factors are required for successful KMS implementation. The aim of this article is to explore the influence of information management (IM) as one of the determinants of success in KMS implementation, particularly at the Universidad Simón Bolívar, a public institution located in Caracas, Venezuela. The design we employ is exploratory rather than experimental. We take a deductive approach, based on a quantitative method, and employ a questionnaire for data collection. Our sample is made up of 96 participants (academic and support staff). We concludes by acknowledging the importance of IM as a success factor for effective KM, with the participation of different actors in the decision-making process.</p> 2018-12-01T00:00:31+00:00 ##submission.copyrightStatement##