Automation, Sustainability, and Digitalization at the Port of Callao: An Exploration of Operations at the South Dock from 2019 to 2022

Authors

DOI:

https://doi.org/10.21678/jb.2025.2610

Keywords:

Automation, port processes, digitalization, Data Envelopment, Tobit Regression

Abstract

This research aims to ascertain the impact of automation and sustainability on operations and the implications of digitalization at the South Dock of the DP World Port of Callao between 2019 and 2022. A two-stage mixed structure methodology with a data envelopment analysis (DEA) model is used to assess the relative efficiency of the decision-making units, while a Tobit regression is employed to compare coefficients to determine the significance of the variables. The results provided a comprehensive insight into the dock's performance, showing that digitalization significantly affected supply chain efficiency and. However, the study also highlighted the importance of addressing challenges related to workers' adaptation to new technologies and effective coordination between different actors involved in managing the port supply chain. Collectively, these results offer a deeper understanding of the beneficial influence of digitalization on port operations, highlighting the significance of policies that promote a smooth transition to digital technology in developing nations like Peru.

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Author Biographies

  • Lesly Graciela Chávez Casimiro, Peruvian University of Applied Sciences

    Lesly Chavez Casimiro is bachelor’s degree in administration and international business with a specialization in International Logistics from the Peruvian University of Applied Sciences (UPC). Currently, she stands out as a researcher in the International Business and Administration Research Group of the Peruvian University of Applied Sciences (UPC). Throughout her university life, she was a beneficiary of a scholarship granted by PRONABEC

  • Ron Mesia, Florida International University

    Ron Mesia, is the Ryder Center for Supply Chain Executive Director and Associate Teaching Supply Chain Professor at Florida International University (FIU). He has published several logistics research articles and teaches graduate and undergraduate Supply Chain courses at FIU.

  • Julio Ricardo Moscoso Cuaresma, Peruvian University of Applied Sciences

    Julio Ricardo Moscoso Cuaresma is an Associate Professor at the Faculty of Business at UPC. He is pursuing a Doctorate in Law at the Carlos III University of Madrid and has multiple public management and law specializations. He is the main researcher of the International Business and Administration Research Group of the Peruvian University of Applied Sciences and has publications in Scopus and Web of Science.

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Published

2025-07-31

How to Cite

Automation, Sustainability, and Digitalization at the Port of Callao: An Exploration of Operations at the South Dock from 2019 to 2022. (2025). Journal of Business, Universidad Del Pacífico (Lima, Peru), 16(2). https://doi.org/10.21678/jb.2025.2610