Vol. 2 No. 1 (2010)

Articles

• Editorial

  Enrique Saravia Vergara

  1-2

  • PDF (Spanish)

• Proposal of appication of CRM theory in productive and commercial units of clothing industry sector in the comercial emporium gamarra, in Lima - Peru

  Jorge Luis Escalante Flores

  3-43

  • PDF (Spanish)

• Phases for the value chain design and analysis in organizations

  Emilio García Vega

  44-71

  • PDF (Spanish)

• How is an analysis of the enterprise economic environment done?

  Carlos Parodi Trece

  72-92

  • PDF (Spanish)

• The importance of the country image: the united states of america case

  Gina Pipoli de Azambuja

  93-105

  • PDF (Spanish)

• Process management incorporating the intellectual capital and knowledge management: an applied study in research centres

  Enrique Saravia Vergara

  106-129

  • PDF (Spanish)

• An approximation to the diversity management in Peru

  Rosa María Fuchs Ángeles

  130-142

  • PDF (Spanish)